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Vietnam travel FAQs answered
Top 10 questions from real travelers · Browse the full FAQ library
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How long does Vietnam e-visa processing take?
Official government processing time is 3 working days (may extend to 5-7 days during peak season). TVK priority services offer faster packages: EXPRESS-1D (1 day, $105), URGENT-2H (2 hours during business hours, $160), and URGENT-1H (1 hour, $200). Urgent packages apply only during Vietnam business hours (GMT+7, weekdays) — weekends and holidays wait until the next working day.
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Which countries can apply for Vietnam e-visa?
As of 2026, Vietnam grants e-visa to citizens of 80+ countries, including the United States, India, China, Taiwan, Australia, Canada, Brazil, and most European countries not on the visa-exempt list. Citizens of South Korea, Japan, UK, Germany, France, Italy, Spain, Russia, and several ASEAN nations enjoy visa exemption for short stays (14-45 days depending on nationality). Check the official list at evisa.gov.vn.
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What documents are required for Vietnam e-visa?
Only 4 digital documents are needed: (1) Passport bio page scan (JPG/PDF, passport valid 6+ months from arrival date + 2+ blank pages); (2) 4×6 cm portrait photo with white background, no sunglasses, taken within 6 months; (3) Travel information (entry/exit dates + port of entry); (4) Purpose of visit (tourism/business/family/transit). No bank statements, hotel bookings, or return flight tickets needed for e-visa submission.
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Is Vietnam safe for solo female travelers?
Yes — Vietnam ranks consistently among the safer SE Asian countries for solo female travelers. Common-sense precautions apply: use registered taxis (Grab or VinSun), avoid displaying valuables, keep digital copies of documents. Da Nang, Hoi An, and Phu Quoc are particularly welcoming for solo travelers.
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Best time to visit Vietnam for first-timers?
November to April for dry season nationwide. North Vietnam (Hanoi, Sapa, Halong) ideal Oct-Dec or Mar-May. Central (Da Nang, Hoi An) best Feb-Aug. South (HCMC, Mekong, Phu Quoc) Nov-Apr. Avoid Sep-Oct in Central due to typhoon season.
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How much does a 7-day Vietnam trip cost?
Budget travelers: $300-500 (hostels + street food + buses). Mid-range: $700-1,200 (3-star hotels + restaurant meals + occasional taxis). Luxury: $2,000+ (5-star resorts + private guides + flights between cities). E-visa fee separate ($50-200 depending on tier).
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Do I need cash in Vietnam or can I use cards?
Both — cards (Visa/Mastercard) accepted at hotels, restaurants, and shopping malls. Cash (VND) essential for street food, markets, small shops, and taxis. ATMs widely available in cities. WeChat Pay accepted in some areas catering to Chinese tourists. UPI for Indian travelers accepted at TVK partner merchants.
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What's the food situation for vegetarians and Halal travelers?
Vegetarian (ăn chay): Excellent — Buddhist tradition means dedicated vegetarian restaurants in every city, especially around pagodas. Halal: Growing options in HCMC, Hanoi, Da Nang — search "Halal Vietnam" maps. Some 5-star hotels and TVK Phở KHỎE partners certify Halal-friendly menus. Jain options available in select Indian-friendly restaurants.
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Airport transfer — Grab vs official taxi vs TVK VIP fleet?
Grab/Bolt apps: cheapest ($5-15 typical). Official airport taxis (Vinasun/Mai Linh green color): safe and regulated ($10-25). TVK VIP fleet (9-16 seat): for families/groups, includes English/Korean-speaking driver + meet-and-greet at arrivals ($35-80, book 24h ahead via TVK Transport Services).
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What if my e-visa gets denied — refund and re-apply policy?
Rejection rate is low (under 2% of TVK applications). If rejected, TVK refunds the full service fee and provides one free resubmission with a corrected application. Alternatively, at the customer's choice, TVK retains the fee and assists with document corrections for resubmission. Government fee (USD 25-50) is non-refundable per Immigration Department rules. Top 5 rejection reasons: expiring passport, non-standard photo, name mismatch, overstay history, incomplete travel info.